Thursday, February 13, 2014

Comcast wants to purchase Time Warner Cable

Many people are taking to Twitter to air their complaints about Comcast’s desire to purchase Time Warner Cable.

I have a negative Comcast customer service story. I've long had my own cable modem yet Comcast was convinced that I was renting one of theirs, so, I had incorrect charges associated with my account. After talking to customer service representatives for hours over the course of a year or so, they seem to have finally realized that I am not renting one of their modems and have removed those incorrect charges.